Last updated: January 10, 2021
ETLrobot, LLC. ("ETLrobot," "we," "us," or "our") is strongly committed to protecting and
respecting your privacy rights. This privacy policy (the "Privacy Policy") relates to the
information collection and use practices of ETLrobot in connection with our online services,
which are made available to you through our platform (the "Platform") and through our website
located at www.etlrobot.com (the "Site").
Description of Users and Acceptance of Terms
This Privacy Policy applies to visitors to the Site, who view only publicly-available content (the
"Visitors") and subscribers (the "Subscribers") who have signed up to access and use our
Platform.
By visiting our Site, Visitors are agreeing to the terms of this Privacy Policy and the
accompanying Website Terms of Use (the "Terms"). By signing up, accessing, and/or using the
Platform, each Subscriber is agreeing to both the terms of this Privacy Policy and the
accompanying Terms. Capitalized terms not defined in this Privacy Policy shall have the
meaning set forth in the Terms of Use.
The Information We Collect and/or Receive
You authorize us to collect and/or receive such information and assume contractual responsibility
for obtaining all consents as required under applicable laws and regulations. In the course of
operating the Site and the Platform and/or interacting with you, ETLrobot will collect (and/or
receive) the following types of information:
1. Contact Information
When you contact us through the "Contact Us" page, or sign up to become a Subscriber, you will
be asked to provide certain information which may include first name, last name, e-mail address,
job title, name of your organization, country, state/region and phone numbers (fax, cell and/or
landline) ("Contact Information"). The Contact Information is used to provide the requested
Service or information, and to contact subscribers and visitors for purposes of direct marketing
of our current and future Services.
2. Billing Information
In order to purchase a subscription to our Platform, you will be required to provide certain
additional information which may include a credit card number, expiration date, billing zip code,
activation code, and similar information ("Billing Information"). Billing Information is collected
and processed by our third-party payment processor operating as our agent (See, Transfers to
Third Parties). ETLrobot does not directly obtain or process any Billing Information.
3. Data
In using the Platform, Subscribers may provide us with Data (as defined in the Terms). We use
the Data in accordance with the terms and conditions of the Terms. You agree to remove or
anonymize all Sensitive Personal Information (as defined in the Terms) before transferring any
Data to us.
4. Other Information
In addition to the Contact Information and the Data, we may collect or receive the following
information:
From Your Activity. In an ongoing effort to improve the Site and the Platform, we automatically
collect certain information when Visitors visit the Site and when Subscribers use the Platform.
This information consists of IP addresses, browser type and language, referring and exit pages
and URLs, date and time, amount of time spent on particular pages, what sections of the Site
Visitors visit, and similar information concerning your use of the Site and the Platform ("Activity
Information").
From Cookies We also collect Activity Information by using "cookie" technology. Cookies are
small packets of data that a website stores on the hard drive of your computer or mobile device to
"remember" information about your visit. We may use session cookies (which expire once you
close your web browser) and persistent cookies (which stay on your computer/device until you
delete them). If you do not want us to place a cookie on your hard drive, you may be able to turn
that feature off on your computer or mobile device. Please consult your Internet browser’s
documentation for information on how to do this and how to delete persistent cookies. However,
if you decide not to accept cookies from us, the Site and the Platform may not function properly.
For more information on how we use cookies, please read our Cookie Policy.
Analytics and Re-marketing. We use one or more third–party analytics services (such as
Google Analytics) to evaluate your use of the Site and the Platform, compile reports on activity
(based on their collection of IP addresses, Internet service provider, browser type, operating
system and language, referring and exit pages and URLs, data and time, amount of time spent on
particular pages, what sections of the Site you visit, number of links clicked while on the Site,
search terms and other similar usage data), and analyze performance metrics. These third parties
use cookies and other technologies to help analyze and provide us the data. By accessing and
using the Site and/or the Platform, you consent to the processing of data about you by these
analytics providers in the manner and for the purposes set out in this Privacy Policy. For more
information on these third parties, including how to opt out from certain data collection, please
visit the sites below. Please be advised that if you opt out of any service, you may not be able to
use the full functionality of the Site or the Platform.
For Google Analytics, please visit:
https://www.google.com/analytics
We also use one or more third-party re-marketing services (including Facebook, Twitter, Google
Adwords) to advertise on third party websites to previous Visitors to our Site. It could mean that
we advertise to previous Visitors who haven’t completed a task on our Site, for example using
the contact form to make an enquiry. These third-party re-marketing service providers use
cookies to serve ads based on a past visit to the Site. Any data collected by such third party remarketing service providers will be used in accordance with this Privacy Policy and the privacy
policy of such third party re-marketing services provider. For more information on such third
party re-marketing service providers, including how to opt out from certain data collection,
please visit the following links: For Google Adwords, you can set preferences for how Google
advertises to you using the Google Ad Preferences page, and if you want to you can opt out of
interest-based advertising entirely by cookie settings or permanently using a browser plugin.
For Facebook, please visit:
http://www.facebook.com/about/privacy
For Twitter, please visit:
https://support.twitter.com/articles/20171365
Aggregate Data. In an ongoing effort to better understand our users and the Site, we may
analyze your information in aggregate form to operate, maintain, manage, and improve the Site.
This aggregate information does not identify you personally. We may share this aggregate data
with our affiliates, agents, and business partners. We may also disclose aggregated user statistics
in order to describe our Service and the Site to current and prospective business partners and to
other third parties for other lawful purposes. Additional Uses. We also use Contact Information,
Data (as set forth above) and other information collected pursuant to this Privacy Policy to
respond to general inquiries, solicit feedback regarding our Services, provide relevant content on
our Site, and to communicate with you via email regarding our current and future Services.
Transfer to Third Parties
Like many businesses, we hire other companies to perform certain business-related services. We
may disclose personal information to certain types of third party companies but only to the extent
needed to enable them to provide such services. The types of companies that may receive
personal information and their functions are: hosting services; database management/back-up
services; and payment processors. All such third parties function as our agents, performing
services at our instruction and on our behalf pursuant to contracts which require they provide at
least the same level of privacy protection as is required by this Privacy Policy and implemented
by ETLrobot. You may opt out of having your personal information transferred to any or all of
our categories of agents by emailing the instructions to
privacy@etlrobot.com. Please allow us a
reasonable time to process your request.
Opt-In to Onward Transfers
We will not transfer your personal information to a third party acting as a controller without first
providing you with information regarding the identity of such controller or the nature of such
controller’s business, and obtaining your opt-in consent. We will not disclose your sensitive
personal information to any third party without first obtaining your opt-in consent. You may
grant such consent by contacting us at
privacy@etlrobot.com. In each instance, please allow us a
reasonable time to process your response.
Business Transfer
In the event of a merger, dissolution or similar corporate event, or the sale of all or substantially
all of our assets, we expect that the information that we have collected, including personal
information, would be transferred to the surviving entity in a merger or the acquiring entity. All
such transfers shall be subject to our commitments with respect to the privacy and confidentiality
of such personal information as set forth in this Privacy Policy
Disclosures to Public Authorities
We are required to disclose personal information in response to lawful requests by public
authorities, including for the purpose of meeting national security or law enforcement
requirements. We may also disclose personal information to other third parties when compelled
to do so by government authorities or required by law or regulation including, but not limited to,
in response to court orders and subpoenas.
Opt-Out for Direct Marketing
You may opt out at any time from the use of your personal information for direct marketing
purposes by emailing the instructions to this email address:
privacy@etlrobot.com. Please allow
us a reasonable time to process your request.
How We Protect Your Information
ETLrobot takes reasonable and appropriate security measures to protect your personal
information from loss, misuse, and unauthorized access, disclosure, alteration and destruction,
taking into account the risks involved in processing and the nature of such data, and in
compliance with applicable laws and regulations. You should keep in mind, however, that no
internet transmission is 100% secure or error-free. In particular, e-mail sent to or from the Site
and/or the Platform may not be secure, and you should therefore take special care in deciding
what information you send to us via e-mail or other electronic means. Where ETLrobot has given
you a username and/or password which enables you to access certain parts of the ETLrobot Site,
you are responsible for keeping such username and/or password confidential.
Links to Third Party Sites
The Site may, from time to time, contain links to external websites. ETLrobot encourages you to
review the privacy and security policies of any externally linked websites that may be accessed
through the Site. ETLrobot assumes no responsibility or liability for the information, collection
and disclosure practices of any external websites that a user can access through the Site. Please
check the privacy policies of these external websites before you submit any Personally
Identifiable Information or other information to them
Access to Personal Information
We acknowledge the individual’s right to access their personal data. Upon request to
privacy@etlrobot.com, we will provide you with confirmation as to whether we are processing
your personal information, and have the data communicated to you within a reasonable time. You
have the right to access, correct, amend or delete your personal information where it is inaccurate
or has been processed in violation of this Privacy Policy. We may require payment of a nonexcessive fee to defray our expenses in this regard. Please allow us a reasonable time to respond
to your inquiries and requests.
Your Choices
Should you choose to unsubscribe from any mailing lists for which you registered, you may do
so by following the instructions on how to unsubscribe provided in all ETLrobot
communications.
Retention of Personal Information
We will retain your personal information in a form that identifies you only for as long as it serves
the purpose(s) for which it was initially collected as stated in this Privacy Policy, or subsequently
authorized. We may continue processing your personal information for longer periods, but only
for the time and to the extent such processing reasonably serves the purposes of archiving in the
public interest, journalism, literature and art, scientific or historical research and statistical
analysis, and subject to the protection of this Privacy Policy. After such time periods have
expired, we may either delete your personal information or retain it in a form such that it does
not identify you personally.
Important Notice to All Non-U.S. Residents
Our servers are located in the US. If you are located outside of the US, please be aware that any
information provided to us, including personal information, will be transferred from your country
of origin to the US. Except in the case of data transfers under the EU-US Privacy Shield
Framework and the Swiss-U.S. Privacy Shield Framework, your decision to provide such data to
us, or allow us to collect such data through our Site or the Services, constitutes your consent to
this data transfer.
Important Notice for Residents of the European
Economic Area
ETLrobot complies with the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy
Shield Framework as set forth by the US Department of Commerce regarding the collection, use,
and retention of personal information transferred from the European Union (including Iceland,
Liechtenstein and Norway) and Switzerland to the United States, respectively. ETLrobot has
certified that it adheres to the Privacy Shield principles of Notice, Choice, Accountability for
Onward Transfer, Security, Data Integrity and Purpose Limitation, Access and Recourse,
Enforcement and Liability (the "Privacy Shield Principles"). With regard to the Principle of
Accountability for Onward Transfer, for example, we remain liable if our agent processes such
personal information in a manner inconsistent with the Privacy Shield Principles, unless we
prove that we are not responsible for the event giving rise to the damage. If there is a conflict
between this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall
govern. To learn more about the Privacy Shield program, and to view our certification, please
visit
https://www.privacyshield.gov.
ETLrobot is subject to the investigatory and enforcement powers of the Federal Trade
Commission. In compliance with the EU-US Privacy Shield Principles and the Swiss-U.S.
Privacy Shield Principles, ETLrobot commits to resolve complaints about your privacy and our
collection or use of your personal information. EU individuals with inquiries or complaints
regarding this Privacy Policy should first contact ETLrobot at
privacy@etlrobot.com.
ETLrobot has further committed to refer unresolved privacy complaints under the EU-US
Privacy Shield Principles and Swiss-U.S. Privacy Shield Principles to BBB PRIVACY SHIELD,
a non-profit alternative dispute resolution provider located in the United States and operated by
the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your
complaint, or if your complaint is not satisfactorily addressed by ETLrobot, please visit https://
www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.
If these processes do not result in a resolution, you may also contact your local data protection
authority, the US Department of Commerce, and/or the Federal Trade Commission for
assistance. If your complaint still remains unresolved, then you have the right to invoke binding
arbitration by the Privacy Shield Panel upon written notice to ETLrobot at
privacy@etlrobot.com
Minors
ETLrobot does not knowingly collect information from children under the age of 13 through the
Site and/or the Platform. If you are under the age of 13, please do not provide any information
through the Site and/or the Platform. We encourage parents and legal guardians to monitor their
children’s Internet usage and to help enforce this Privacy Policy by instructing their children to
never provide any information on this Site or any other web site without their permission. If you
have reason to believe that a child under the age of 13 has provided information to ETLrobot
through the Site and/or the Platform, please contact us using the information in the Contact Us
section of the Site, and we will endeavor to delete that information from our databases.
Changes to this Privacy Policy. This Privacy Policy is effective as of the date stated at the top
of this Privacy Policy. We may change this Privacy Policy from time to time, and will post any
changes on the Site as soon as they go into effect. By accessing the Site or the Service after we
make any such changes to this Privacy Policy, you are deemed to have accepted such changes.
Please refer back to this Privacy Policy on a regular basis.
Contact us
If you have any queries about the privacy statement or to report a privacy issue, please contact us
at
privacy@etlrobot.com.